The Sunshine Corporation of Australia Pty Ltd is committed to providing
you with the highest levels of customer service. This includes protecting
your privacy.
We consider all of the information you share with us to be private
and confidential. We undertake to respect and protect the privacy
of all visitors to our website, and we make the following commitment
to our customers:
Any and all information
given by a customer to The Sunshine Corporation of Australia Pty
Ltd will only be used to support the customer relationship with
The Sunshine Corporation of Australia Pty Ltd.
The principle purpose of our website is to provide an ecommerce
facility for our customers. Any information forwarded to us by a
customer whilst using this service will be used by us to fulfil
the requested service, and for no other reason.
The Sunshine Corporation of Australia Pty Ltd does not sell, rent
or trade any of your personal information with anyone.
All customer information disclosed to us is used within our company
only, unless we are required to do otherwise by law.
Your personal information
Personal information that is held by The Sunshine Corporation of Australia
Pty Ltd may include your name, date of birth, current and previous
addresses, telephone/fax and mobile phone numbers, email address(s),
bank account or credit card details and occupation.
We also hold details of all of the products and services that you
have purchased from us.
How we collect your personal information
The Sunshine Corporation of Australia Pty Ltd collects personal
information in a number of ways, including:
Directly from you, when you provide information to us by phone
or in writing, or when you submit your details to us at our Office
or through our website
From third parties, such as credit reporting agencies or your
representatives
From publicly available sources of information
From the organisations identified under “When we disclose your
personal information”
From our own records of how you use our products and services
When legally required to do so
How we use your personal information
Your personal information may be used in order to:
Verify your identity
Provide the products and services that you require
To inform you of ways the products and services provided to
you could be improved
Administer and manage those products and services, including
charging, billing and collecting debts.
Conduct appropriate checks for credit-worthiness and for fraud
Research and develop our products and services
Maintain and develop our business systems, including testing
and upgrading of these systems
Your personal information may also be used to promote and market
our other products and services which we consider may be of interest
to you. If you do not want us to contact you regarding other products
or services please email us at info@sunshinecomputers.com.au
When we disclose your Personal Information
In order to deliver the products and services you require The Sunshine
Corporation of Australia Pty Ltd may disclose your personal information
to other parties who may carry out some activities on our behalf,
such as:
printing and delivery activities
customer enquiries and database maintenance
mailing systems
billing and debt-recovery functions
information technology services
marketing, sales and telemarketing services
market research.
Your personal information is disclosed to these parties only in
relation to The Sunshine Corporation of Australia Pty Ltd providing
products and services to you, and we take reasonable steps to ensure
that these other parties are subject to obligations of confidentiality
or privacy in relation to the protection of your personal information.
We may also disclose your personal information to:
your authorised representatives or your legal advisers
credit reporting and fraud-checking agencies
credit providers for credit related purposes such as credit
worthiness, credit rating, credit provision and financing
our professional advisers, including our accountants, auditors
and lawyers
government and regulatory authorities and other organizations,
as required or authorised by law
organisations that manage our business and corporate strategies
other IT providers
our related businesses.
Help us to ensure that we hold accurate information
The Sunshine Corporation of Australia Pty Ltd takes all reasonable
precautions to ensure that the personal information that we collect,
use and disclose is accurate, complete and up-to-date. The accuracy
of the information we hold depends to a large extent on the information
that you provide to us. That is why we recommend that you keep us
up-to-date with changes to your personal information, such as your
physical and postal address, phone numbers, and your email address.
You can access your Personal Information
You have a right to access your personal information, subject to
some exceptions allowed by law. If you would like to do so please
let us know. You may be required to put your request in writing
for security reasons, and The Sunshine Corporation of Australia
Pty Ltd reserves the right to charge a fee for searching for, and
providing access to your information.