To place an order you need to firstly complete the order form on our website. When you use this Order Form it ensures that you let us have all of the required information, so there will be no unnecessary delays in processing your order. The Order Form tells us:

• your name and address, contact phone and/or fax number(s)
• your email address
• what you want to buy, both the brand name and model of each item
• the total amount of your purchase
• how you'll be paying for it
• your delivery address details

Step 1 - Finding what you want to buy, and putting it into your shopping cart

• From our Home Page, select a Brand and/or Category and click on "GO" button.
• Repeat this process as often as you need to browse around our site
• When you find something that you want to buy click on the "ADD to CART" button, and this will put that item into your shopping cart
• If you change your mind about that item simply click the "REMOVE" button and it will be taken out of your shopping cart.
• Pricing will automatically total as you add items to your shopping cart
• When you have finished browsing and shopping, click on the "VIEW CART" button to check the items that you have selected. You will also be able to revise or update your order if this is necessary.
• When you are happy with the contents of your shopping cart ,click on "CHECKOUT" to continue the order process
• Orders are not processed unless you proceed to the "CHECKOUT" section

Step 2 - Checking out

When you click on the "Checkout" button in the Shopping Cart you'll be taken to our secure server and then asked to provide us with the details that we will need to fulfil your order.

Clicking on one of these options will take you to the next step which is the Checkout Sheet

(2) The Checkout Sheet is where you need to enter your personal information and all of the delivery details

• All orders are shipped via our distributor's couriers
• Freight/courier charges are prepaid and added to your invoice

You'll be asked to tick the box confirming that you have read and agreed to the Terms and Conditions, and you can then proceed to the next step by clicking on Place Order

(3) The Order Sheet is next, and this confirms the total amount of your order and the delivery address

It also asks you to tell us which payment option you will be using

When you have completed this you proceed to the next step by clicking on Finalize Order

(4) Order Number and Password

You'll now be presented with a page which will have an order number and a password which have been allocated to your purchase order, and you should keep this for your records

Placing your order with us

The way to place your order is the on-line ordering process, using our secure server.

Our payment terms are strictly "Payment Before Delivery". That is, we require cleared payment before goods are either shipped from the distributor or we place a paid backorder with a distributor for you. There are a number of payment options that you may choose from

• Internet Bank transfer. Simply complete an Internet bank transfer into our bank account. Then email or fax us a copy of the bank receipt.

Our bank account details:
Bank:	Commonwealth Bank
Account Name:	The Sunshine Corporation of Australia Pty Ltd
BSB number:	064420
Account Number:	1038 4464

• Credit Card (Mastercard, Bankcard and Visa).
  When you place your order with us your credit card will be verified for pre-approval of the amount of your purchase. Your credit card will not actually be charged until goods are either dispatched or we place a paid back-order for you.
  American Express and Diners Club cards are not accepted (due to their higher charges)
• Money Order to be made payable to The Sunshine Corporation of Australia Pty Ltd
• Bank cheque to be made payable to The Sunshine Corporation of Australia Pty Ltd
• Personal cheque to be made payable to The Sunshine Corporation of Australia Pty Ltd